Frequently Asked Questions
Does my dog need to be microchipped and wear a tag?
Yes, it’s a legal requirement in the UK for dogs to be microchipped and wear a collar with a tag showing the owner’s name and address (phone number recommended). During walks, I also add a tag with my business contact details.
Are you insured?
Yes, I am fully insured with Pet Business Insurance, including Public Liability Insurance.
Are you DBS checked?
Yes, I am DBS-checked, and my certificate is available upon request.
Which Areas do you cover?
For dog walking: Roundhay, Moortown, Gledhow, Oakwood and some areas of Shadwell, Alwoodley.
For training services: Roundhay, Moortown, Gledhow, Oakwood, Chapel Allerton, Alwoodley, Shadwell, Adel, and Meanwood.
If you’re areas is not listed, feel free to still contact me and we can discuss how I can help you.
Can I meet you before booking?
Absolutely! I offer a free meet-and-greet for dog walking or a free 15-minute phone or video consultation for training services.
How far in advance should I book?
Please book as early as possible to secure your preferred time slot, especially for training sessions or weekends.
What is your cancellation policy?
I request at least 24 hours’ notice for cancellations. Late cancellations may incur the full walk/session fee.
Do you offer dog walking or training on weekends?
Yes, I offer dog walking and training on weekends, subject to availability and a small surcharge.
Which Areas do you cover ?
For dog walking services: Roundhay, Moortown, Gledhow, Oakwood, and some areas of Shadwell and Alwoodley.
For training services: Roundhay, Chapel Allerton, Alwoodley, Shadwell, Adel, and Meanwood.
If your area isn’t listed, feel free to reach out, and we can discuss how I might be able to help.
What Should I Provide for My Dog’s Walk?
Your dog must wear a collar with a tag. You may also want to provide a well-fitted harness and any specific items your dog might need, such as a coat or drying coat. I’ll take care of everything else, including poo bags, treats*, leads, towels, and even a portable shower if needed.
*Please let me know if your dog has specific dietary requirements
How many dogs are walked in group walks?
Leeds City Council allows professional dog walkers to walk up to 6 dogs at a time, and my insurance covers the same. However, my groups are often slightly smaller
Will my dog be walked in a group or solo?
This depends entirely on your dog’s needs, temperament, skills, and physical abilities. Dogs joining group walks should be comfortable in a group setting, have good recall (if off-lead), be able to walk on a loose lead, and feel at ease travelling in a vehicle with other dogs. If group walks aren’t suitable, solo walks may be a better fit.
What happens in an emergency?
In the unlikely event of an emergency, I’ll assess the situation, administer first aid if needed, notify you, and take your dog to the nearest or preferred vet if necessary.
Are dogs walked off-lead?
Only if they have reliable recall. Otherwise, we’ll discuss suitable walking alternatives or training options.
What happens if my dog doesn’t get along with other dogs?
I carefully assess and match dogs for group walks to ensure compatibility. I also maintain calm, controlled walks to help dogs feel at ease. If your dog struggles in a group setting, we can explore solo walks (limited availability) or training sessions to address specific challenges.
Do you walk dogs in bad or hot weather?
I walk dogs in most weather conditions, unless the weather is extreme (e.g., storms or heatwaves), in which case walks may be modified or cancelled for safety.
How are dog transported?
My car is specially equipped for safely transporting dogs, with individual spaces to keep them secure and comfortable.
Do you provide updates of the walks?
Yes, I share updates, photos, and videos of your dog’s adventures to keep you informed.
How long are the walks?
Group walks are 1 hour (that is 1 hour walk, excluding pick up/drop off and travel). On rare occasions, walks may need to be shortened due to extreme weather.
Solo walks are 30min or 60min and will start from home.
What training methods do you use?
I follow force-free, positive reinforcement methods based on modern dog training principles. My goal is to make training effective, enjoyable, and stress-free for both you and your dog.
How long are the training sessions?
Sessions typically last 60 minutes but can be adjusted based on your dog’s needs.
Can you help with specific behaviour problems?
Yes, I can help with common training issues such as recall or lead-pulling and may recommend a specialist or veterinary behaviourist for more complex behavioural issues.
What age can I start training my puppy?
You can start training as soon as they come home to build good routines and a strong foundation of good behaviour.
Do you only work with puppies and young dogs?
No, I work with dogs of all ages! Older dogs can absolutely learn new skills and behaviours, and training can help them stay mentally stimulated and happy.
How many sessions will my dog need?
This depends on your dog’s individual needs, the goals you’d like to achieve and your progress between sessions.
Can training sessions take place in my home?
Yes, I offer training in your home, where your dog feels most comfortable. Depending on the skills we’re working on, sessions may also take place outdoors or in other relevant environments.
What if I’ve already tried training and it hasn’t worked?
Every dog is different, and I’ll work to find the best approach for your dog’s unique needs.
Can I train my dog on my own between sessions?
Absolutely! I’ll provide you with clear guidance and exercises to practice at home between sessions to reinforce what your dog has learned.